FAQ

Frequently Asked Questions (FAQ)

Weโ€™ve gathered the most common questions from our American customers to help you understand how our IPTV service works, how to get started, and why weโ€™re one of the most trusted providers in the USA.

Frequently Asked Questions

We've compiled a list of answers to common questions.

ThePrimeIPTV is a premium IPTV service that lets you watch live TV, sports, movies, and series directly through the internet โ€” no cable required.
We focus on stability, speed, and quality, using powerful servers located in Europe and the US for smooth, buffer-free streaming.

Our service works on all major devices, including:

  • Smart TVs (Samsung, LG, Android TV)

  • Firestick & Fire TV

  • Android boxes & smartphones

  • iPhone & iPad (via compatible apps)

  • PC, Mac, and web players

If your device supports IPTV apps like IPTV Smarters, TiviMate, or SmartOne, youโ€™re good to go.

Yes โ€” stability is our main priority.
We use private servers with anti-freeze technology and load balancing systems to guarantee a smooth experience, even during live sports events.
Weโ€™re not cheap resellers โ€” we operate our own infrastructure to ensure premium performance

We accept:

  • Credit & debit cards (via secure payment gateway)

  • PayPal

  • Crypto (USDT, BTC, etc.)

All payments are one-time โ€” no hidden fees or auto-renewals unless you choose to

Youโ€™ll get access to:

  • 16,000+ live channels from the USA and worldwide

  • Sports channels (NFL, NBA, MLB, UFC, ESPN, etc.)

  • Movies and TV shows on demand (VOD)

  • Local and international content

We regularly update our content to keep everything fresh and relevant.

After subscribing, weโ€™ll send you a setup guide for your device.
Typical setup takes less than 5 minutes.
If you need help, our support team can assist you directly by email or live chat.

Each subscription is valid for one device at a time.
However, you can add extra connections if you want to use it on more devices (e.g. living room + bedroom).

Our service operates under international hosting and distribution standards.
We provide access to content through secure streaming technology.
Usage responsibility depends on your local laws โ€” we always recommend using a VPN for privacy and protection.

You can contact us anytime through our support page or email.
We take customer satisfaction seriously โ€” we respond quickly to help you solve any issue, from installation to payment.

  • Active since 2016 (background in cardsharing since 2012)

  • Private servers, not cheap reseller panels

  • Fast activation, stable streaming, and responsive support

  • Trusted by thousands of US customers

  • Works on all devices โ€” Smart TV, Firestick, Android, iPhone, PC

We occasionally offer short trials or discounts depending on availability.
You can contact support to check if thereโ€™s an active trial or promo.

Thousands of US customers already enjoy ThePrimeIPTV every day. Join them and experience smooth, reliable streaming today.