FAQ
Frequently Asked Questions (FAQ)
Weโve gathered the most common questions from our American customers to help you understand how our IPTV service works, how to get started, and why weโre one of the most trusted providers in the USA.
Frequently Asked Questions
We've compiled a list of answers to common questions.
ThePrimeIPTV is a premium IPTV service that lets you watch live TV, sports, movies, and series directly through the internet โ no cable required.
We focus on stability, speed, and quality, using powerful servers located in Europe and the US for smooth, buffer-free streaming.
Our service works on all major devices, including:
Smart TVs (Samsung, LG, Android TV)
Firestick & Fire TV
Android boxes & smartphones
iPhone & iPad (via compatible apps)
PC, Mac, and web players
If your device supports IPTV apps like IPTV Smarters, TiviMate, or SmartOne, youโre good to go.
Yes โ stability is our main priority.
We use private servers with anti-freeze technology and load balancing systems to guarantee a smooth experience, even during live sports events.
Weโre not cheap resellers โ we operate our own infrastructure to ensure premium performance
We accept:
Credit & debit cards (via secure payment gateway)
PayPal
Crypto (USDT, BTC, etc.)
All payments are one-time โ no hidden fees or auto-renewals unless you choose to
Youโll get access to:
16,000+ live channels from the USA and worldwide
Sports channels (NFL, NBA, MLB, UFC, ESPN, etc.)
Movies and TV shows on demand (VOD)
Local and international content
We regularly update our content to keep everything fresh and relevant.
After subscribing, weโll send you a setup guide for your device.
Typical setup takes less than 5 minutes.
If you need help, our support team can assist you directly by email or live chat.
Each subscription is valid for one device at a time.
However, you can add extra connections if you want to use it on more devices (e.g. living room + bedroom).
Our service operates under international hosting and distribution standards.
We provide access to content through secure streaming technology.
Usage responsibility depends on your local laws โ we always recommend using a VPN for privacy and protection.
You can contact us anytime through our support page or email.
We take customer satisfaction seriously โ we respond quickly to help you solve any issue, from installation to payment.
Active since 2016 (background in cardsharing since 2012)
Private servers, not cheap reseller panels
Fast activation, stable streaming, and responsive support
Trusted by thousands of US customers
Works on all devices โ Smart TV, Firestick, Android, iPhone, PC
We occasionally offer short trials or discounts depending on availability.
You can contact support to check if thereโs an active trial or promo.